Appointment Cancellation Policy

We understand that unforeseen circumstances may arise that require you to miss an appointment. In order to avoid any charges, we kindly ask for a minimum of 24 hour notice for cancellations. A 100% cancellation fee may be charged for no-show appointments, while a 50% cancellation fee will apply for notices given less than 24 hours before your appointment. This policy is in place to ensure fairness to other clients who may have wanted the appointment slot and to compensate your esthetician, who is not compensated if the service is not completed. If you anticipate running late, please communicate via phone. Late arrivals may be accommodated up to 5 minutes past the scheduled appointment time. We thank you for your understanding.